DIRECTOR OF CLIENT CARE AND MARKETING
As Director of Client Care and Marketing, Tiffany Lee oversees both the listing and selling process of each home and takes pride in consistently going above and beyond the call of duty. She coordinates client and community events annually. Her customer-centred approach and positive attitude have helped the Benczik team establish a reputation for offering clients excellent service. Flexible, well-organized and thriving in a fast-paced environment, she is a behind the scenes administrative expert, always ensuring that communications and documents are top-notch.
Being a licenced real estate agent and office manager make Tiffany’s skillset truly diverse, benefitting both customers and members of the Benczik team. Having worked previously as an administrative and sales assistant for Aspen Ridge Homes, responsibilities included showing model home construction designs, handling registration, explaining sales features, and acting as a liaison between clients and agents. Importantly, in this role she gained strong familiarity with real estate terminology, writing up offers, the client-agent relationship, and all steps and details involved in the home buying and selling process.
Prior to becoming Director of Client Care and Marketing, Tiffany began her career at RE/MAX as Client Care Coordinator, taking a key position between client and agent to ensure all details from appointment setting to uploading MLS listings were taken care of. On a daily basis, Tiffany adds great value to the team by communicating frequently with clients and ensuring all questions are answered. Excelling at key administrative skills, she demonstrates excellent time management and attention to detail, such as proofreading to produce polished accurate documents for the team.
Tiffany secret to success lies in always looking out for the best interests of clients. Her patient, no pressure approach includes taking the time to educate others on the real estate process and providing additional resources which offer help. Tiffany has been with the Benczik team for almost 9 years and enjoys keeping up with home trends and happenings in the areas the team covers.